Returns Policy

Goods ordered in error
By law, customers in the European Union also have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered.

Before returning your product/s please contact us seeking agreement and to book in your return in advance. Any Goods returned (not used or installed) within 7 working days will be refunded in full, after 7 days all returns will be subject to a 20% re-stocking fee, this covers administration time, credit card processing and refunding fees and is only applicable to the goods.

Return the package to our distribution centre at
7 Broadway, Lincoln, LN2 1SQ with the product serial number listed on documentation sent with the delivery.